How to resolve the Quickbooks wont open error in the desktop

Nick Mosan
4 min readDec 14, 2021

Quickbooks as we all know is the most adaptable and sophisticated accounting software available to small and medium-sized businesses. Intuit, an American software development business, created and marketed this program. QuickBooks can perform duties linked to accounting and bookkeeping such as bill payment, inventory tracking, recording all types of transactions, tax calculator, setting a reminder for the next payment, and much more in a fraction of the time it would take a human to complete. However, users may encounter some issues when attempting to work with Quickbooks. Quickbooks refuses to launch for some reason, and a dialogue pop-up box with the error phrase QuickBooks Won’t Open appears on the screen.

Quickbooks Won’t Open is the most prevalent QuickBooks error, and it can occur at any time. When Quickbooks won’t open the company file, a lot of things stop working, which can anger the user. But don’t worry, this post will show you how to totally remove the error from your system. This error occurs as a result of a technical issue with the system. That’s why it’s a good idea to maintain the system updated so that it has the tools it needs to fix these kinds of problems.

Reason of Quickbooks won't open error

  • When a company’s name is too long, it might also cause an error.
  • Quickbooks will not open if many users try to view the company file in single-user mode.
  • The QBWUSER.INI file is corrupted or damaged.
  • The user is attempting to open the Company file in the incorrect manner.
  • Because the company file has Report problems, the user will discover QuickBooks is not opening.
  • The operating system for Windows is corrupted or damaged.
  • QuickBooks Desktop Installation isn’t working properly.

Symptoms of Quickbooks won't open error on your desktop

When Quickbooks won’t open and refuses to open the Quickbooks Company file, it has an impact on the system. This impact is visible on your computer. These are the signs:

  • While working on the same application, QuickBooks Desktop repeatedly freezes.
  • All input devices, such as the keyboard and mouse, respond slowly and sluggishly.
  • The company’s file will not open.
  • The computer system regularly crashes.
  • On the display screen, the user will get an error message such as “Quickbooks won’t open” or “Quickbooks not opening.”

Steps to Resolve the Quickbooks won't open error

Solution 1: Use the Tool Hub to fix this issue

With the help of this tool, you can easily fix any program difficulties that are preventing you from opening QuickBooks. The tool is located in the QuickBooks Tool Hub, and you must first download and install it from Intuit’s website before proceeding with the instructions outlined below.

  • Navigate to the QuickBooks Tool Hub.
  • Select the Program Problems tab from the left side.
  • Allow the tool to run and fix the flaws in the application by clicking on the Quick Fix my Program button.
  • Try to reopen the QB Desktop application once the process is complete.

Solution 2: Use the Install Diagnostic Tool.

If you’re having trouble opening QuickBooks, use the QuickBooks install diagnostic tool from the Tool Hub and follow the steps below.

  • To suppress the QuickBooks process, process it from Task Manager and go to the QuickBooks Tool Hub.
  • Select the Installation Issues tab from the left panel.
  • To run the diagnosis, go to QuickBooks Install Diagnostic Tool.
  • Wait for the utility to finish resolving the faults, then restart the computer system.

Solution 3: Use the Windows Repair Utility as a fourth option.

If the install diagnostic tool fails to resolve the installation issues, use the instructions below to have Windows’ installation repair program finish the job. Before proceeding with these instructions, make a backup of your company file.

  • Restart your computer after you’ve completed the backup.
  • Select Control Panel from the Start menu.
  • Uninstall a Program after selecting Programs or/and Programs and Features.
  • In the list of programs, look for QuickBooks and click the Uninstall/Change button.
  • Select Continue and then Repair when the installation window appears.
  • After the repair is complete, click Finish and restart your computer.

Solution 4: Use the QuickBooks Clean Install Tool as a fifth option.

After uninstalling the QB Desktop program from your computer, run the QuickBooks clean install utility as a final option to resolve the installation troubles.

  • Restart your computer after uninstalling QuickBooks.
  • Go to the Installation Issues tab in the QuickBooks tool hub.
  • Choose the Clean Install tool and wait for it to finish renaming the old installation folders.
  • Reinstall QuickBooks after the utility has completed its duty to create new and fresh files.

Read more: Quickbooks error 3371

Final Words

We hope that the given information regarding the QuickBooks won’t open error has been helpful in understanding and resolving the situation. This post contains information on why this problem arises and what signs users will encounter on their computers once the mistake occurred. This post also includes a step-by-step guide to all of the different methods for resolving the mistake in the system.

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Nick Mosan
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Hi! This is Nick Mosan. I'm a professional accounting sofware expert. I oversee and keep track of an organization's daily financial transactions.